Summary
Robin Johnson is a content designer with 11 years of experience shaping how digital products and AI systems communicate with users, currently designing AI behavior at Cash App from Salt Lake City. She brings deep expertise in product content strategy from four years at Airbnb—where she built regulatory education and standards to help hosts navigate complex local laws—and a track record of scaling content programs at Optimizely that drove measurable revenue and high-performing long-form assets. Comfortable at the intersection of product, policy, and marketing, Robin has launched education initiatives, templates, and video and case study programs that translate complex topics into clear user experiences. Her journalism background (Northwestern) and early newsroom experience inform a concise, audience-first writing style that excels under deadline and in cross-functional settings. She also spent several years as a freelance writer, a less obvious thread that honed her adaptability across industries and channels.
11 years of coding experience
11 years of employment as a software developer
French Language and Political History, French Language and Political History at Institute for European Studies
B.S., Journalism and International Studies, B.S., Journalism and International Studies at Northwestern University
English