Robin Rainwalker
Customer Success Manager at Zafran Security
New York, New York, United States
Summary
🤩
Rockstar🎓
Top SchoolRobin Rainwalker is a technical leader with nine years of hands-on security and customer success experience, now managing Technical Account Managers at Zafran Security in New York. He blends engineer instincts and people-first leadership to drive adoption, retention, and cross-functional processes for enterprise cybersecurity customers, including Fortune 100 accounts. Robin has led TAM teams, built onboarding and health-check playbooks, and created training programs that level-up technical customer-facing roles across CS, SE, and product teams. His background spans penetration testing, compliance assessments, and scripting automation (Ruby/Python), giving him the credibility to translate complex security engineering into clear customer outcomes. Collected from roles at SafeBreach, Kenna Security, and GoVanguard, his trajectory shows a repeated knack for turning technical depth into scalable customer programs and zero-churn focus. He pairs restless curiosity with practical delivery—often contributing tooling and curriculum improvements behind the scenes to accelerate team capability.
9 years of coding experience
8 years of employment as a software developer
Bachelor's degree Educational Games, Bachelor's degree Educational Games at Hampshire College
Spanish, English
Github Skills (24)
burp9
penetration-testing9
network-tools9
shodan9
security9
shiny9
methodology9
pentesting8
hacking8
testing8
infosec8
legion6
web-security5
discovery5
application-security5
Programming languages (4)
Github contributions (5)
RobinRainwalker/TestGitHub
Jan 2017 - Nov 2017
Contributions:4 pushes, 1 branch in 9 months
RobinRainwalker/zorkington
May 2018 - Jul 2018
Contributions:30 pushes, 1 branch in 1 month
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