Robin Southall
Customer Success Manager at Valuu AI
England, United Kingdom
Summary
👤
Senior🎓
Top SchoolRobin Southall is a pragmatic, hands-on technology leader and Customer Success Manager with 14 years’ experience blending deep technical expertise, solution architecture and strategic customer engagement across public and private sectors. He has led global, multi-disciplinary teams and managed portfolios up to multi‑million ARR while delivering large-scale OS/application migrations and Digital Employee Experience initiatives for 100,000+ seat environments. Equally comfortable with executives and engineers, Robin builds frameworks where none exist, turning complex technical challenges into clear business outcomes and zero-churn results. He’s driven proactive IT, automation and endpoint compliance programs, and has a track record of influencing product roadmaps through close collaboration with Product and Marketing. Known for high emotional intelligence and a bias for delivery, he often acts as the bridge between pre‑sales, technical delivery and customer success to ensure measurable value. An adaptable operator, he also contributes to DEI strategy and community building efforts like customer-facing communities to sustain long-term engagement.
13 years of coding experience
7 years of employment as a software developer
10 GCSEs, 4 A-Levels, 10 GCSEs, 4 A-Levels at Urmston Grammar SchoolBachelor of Science (BSc), Computing, Bachelor of Science (BSc), Computing at The Manchester Metropolitan University
Github Skills (12)
blender10
php7
rendering5
vtk5
scientific-visualization3
installers2
cvs2
ubuntu1
linux1
chromebook1
pixel1
radiance1
Programming languages (2)
Github contributions (5)
rgsouthall/vi-suite.v02
Apr 2014 - May 2015
Contributions:86 commits, 8 pushes in 1 year 1 month
rgsouthall/vi-suite05
Feb 2017 - Oct 2019
Version 0.5 of the VI-Suite
Contributions:59 commits, 2 PRs, 53 pushes in 2 years 8 months
phpsuite
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