Summary
Robson Junior is an IT support technician and backend developer from Rio Grande do Norte, Brazil, combining two years of hands-on customer-facing support with practical Python and Java project experience. He has progressed from frontline chat and email support to interim operations supervision, mentoring new hires and leading teams during a 60-day supervisory stint. His background includes nearly a decade in the Brazilian Marine Corps, where leadership and discipline strengthened his operational and team-management skills. Currently studying Information Technology (CST) while working in technical support, he bridges academic learning with real-world incident resolution and backend development. Notably, he pairs client-facing empathy with backend coding chops—making him adept at translating user issues into technical improvements.
1 year of coding experience
Information Technology, Information Technology at Estudonauta
Curso Técnico Integrado, Information Technology, Curso Técnico Integrado, Information Technology at DIO
Ensino Médio, Ensino Médio at Escola das Dunas
Estácio de Sá University