Rodrigo Moreno is a Senior VoIP Engineer and Systems Administrator with 12 years of hands-on experience designing, deploying, and hardening Asterisk-based PBX clouds and mixed Linux/Windows infrastructures. He specializes in automating repeatable, zero-touch deployments with Ansible, building resilient dial plans, and diagnosing SIP/voice quality issues while also producing custom reports with Python and SQL. At NTG he owns end-to-end customer delivery for Hosted PBX services and acts as highest-tier escalation for complex network, VLAN, QoS and Microsoft 365 issues. Past roles include consolidating server footprints via KVM virtualization, unifying multi-site Active Directory, and running a 60-seat Asterisk call center for a university research center, which cut costs and simplified operations. Based in Zapopan, Mexico, he combines a DevOps mindset with practical field experience provisioning Yealink/Fanvil/Grandstream devices and Ubiquiti networks. A lifelong learner and Head of Engineering on GitHub, he brings an engineer’s attention to repeatability, monitoring, and user-focused support.
12 years of coding experience
Information Systems, Information Systems at Universidad de Guadalajara
Contributions:1 review, 1 PR, 2 pushes in 2 years 5 months
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