Roel Smit
Technical Support Specialist at Johnson Controls
Brunssum, Limburg, Netherlands
Summary
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Senior🎓
Top SchoolRoel Smit is a hands-on Technical Support Specialist with 12 years of mixed IT, administrative and finance experience across defense, NATO agencies and enterprise environments. He excels in tier 1/2 troubleshooting, field support, Salesforce ticketing and network hardware deployment while maintaining strong documentation and quality-compliance habits. His background bridging operations, logistics and training administration gives him a practical edge in coordinating cross-functional responses and managing on-site installations for national and international clients. Comfortable with Solaris systems, SAP entry and network optimisation, he combines methodical process skills with customer-facing phone and field support. Based in Brunssum and seeking remote-only technical support engineer roles, he also brings an uncommon hobbyist electronics perspective—building and tinkering with musical instruments—that informs creative problem solving.
11 years of coding experience
2 years of employment as a software developer
MAVO-D, MAVO-D at EmmacollegeInitial militairy Training
Dutch, German, EnglishGithub contributions (5)
mrHectometer/Synth
Jun 2014 - Aug 2014
Contributions:14 commits in 1 month
mrHectometer/Beatsy
Jan 2017 - Jun 2017
Contributions:9 pushes, 1 branch in 4 months
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