Roger Heslop
Principal Technical Writer at Red Hat
Austin, Texas Metropolitan Area United States
Summary
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Senior🎓
Top SchoolRoger Heslop is a Principal Technical Writer at Red Hat with 10+ years of experience translating complex cloud and virtualization technologies into clear, actionable guidance for both internal teams and customers. His career progressed from hands-on systems and network support at Dell and early technical roles in the US Army to senior consulting and documentation leadership at Red Hat, giving him a rare combination of field-facing troubleshooting insight and product-focused communication skills. He specializes in bridging engineering, support, and customer success to make distributed systems easier to adopt and operate. Based in Austin, Roger is known for turning nuanced technical trade-offs into pragmatic documentation that speeds onboarding and reduces operational risk.
10 years of coding experience
4 years of employment as a software developer
BA, Computer Systems, BA, Computer Systems at American InterContinental UniversityAAS, General Education, AAS, General Education at Pierce College
Github Skills (41)
yang8
pdf7
docx7
telemetry6
pandoc6
nodejs6
linux6
snmp6
markdown6
libreoffice6
macos5
html5
tripleo5
desktop5
windows5
Programming languages (5)
Github contributions (5)
rheslop/kvm-os-launcher
Apr 2021 - Feb 2023
Contributions:18 commits, 3 PRs, 19 pushes in 1 year 9 months
rheslop/cloudConfig
Aug 2017 - Jul 2020
Contributions:176 pushes, 2 branches in 3 years
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