Roger Winans
Senior Escalation Engineer
Raleigh-Durham-Chapel Hill Area United States
Summary
🤩
Rockstar🎓
Top SchoolRoger Winans is a Senior Escalation Engineer with 10+ years solving high-impact technical problems across enterprise storage and platform support, currently shaping how GitHub pre-empts and resolves customer issues. He blends deep hands-on troubleshooting with cross-functional influence—improving products, tooling, and processes while mentoring teams and building knowledge frameworks. His background spans NetApp storage OS expertise to all-flash array support, giving him a rare view of both product internals and customer-facing escalation dynamics. Roger emphasizes human-centered problem definition, turning complex constraints into practical opportunities for growth and operational resilience. Based in the Raleigh-Durham-Chapel Hill area, he’s known for pragmatic rigor—“mean what you say, love what you do”—and for quietly driving lasting improvements rather than quick fixes.
11 years of coding experience
13 years of employment as a software developer
Computer Science, Computer Science at Clemson UniversityAS Computer Technology, AS Computer Technology at Tri-County Technical CollegeNetApp
Github Skills (157)
end-to-end-encryption10
timeseries-database10
github10
python10
pgp10
windows10
firmware10
chat10
automation10
dns10
esp3210
ssh10
monitoring10
javascript10
letsencrypt10
Programming languages (17)
Github contributions (5)
solvahol/dns
Mar 2020 - May 2023
DNS config for solvahol domains
Contributions:4 reviews, 62 PRs, 112 pushes in 3 years 2 months
configdomainsdns
solvaholic/solvaholic.github.io
Sep 2015 - Aug 2021
Contributions:122 commits, 16 PRs, 95 pushes in 6 years
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