Rohana Sosa
Customer Success Manager, Architect & AI Engineer, IBM Cloud & Cognitive Software, US Comms CSI E&EU
Town of Mount Pleasant, New York, United States
Summary
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Senior🎓
Top SchoolRohana Sosa is a Customer Success Manager, Architect and AI Engineer with nine years at IBM, currently delivering AI-driven implementations for Quote-to-Cash applications on Red Hat OpenShift within the Cloud & Cognitive Software organization. She combines hands-on software and SRE experience—supporting production ordering and invoicing systems—with full-stack development background for enterprise order workflows. Transitioning from system reliability and on-call support into AI implementation work, she bridges operational resilience with model-driven automation. A Pace University computer science graduate, she brings early research and teaching-assistant experience from NSF-sponsored programs and campus tech roles. Colleagues rely on her pragmatic blend of engineering rigor and customer-facing delivery to turn complex enterprise requirements into reliable, deployable solutions.
9 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS, Bachelor of Science - BS at Seidenberg School of Computer Science and Information Systems
Spanish, EnglishGithub contributions (5)
R-K-Sosa/twitterglobe
Oct 2016 - Dec 2017
Contributions:23 commits, 24 pushes, 1 branch in 1 year 2 months
R-K-Sosa/HackerRank30Days
Jul 2017 - Sep 2017
Contributions:36 pushes, 1 branch in 2 months
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