Roland Blais
Information Technology Help Desk Supervisor
Fernley, Nevada, United States
Summary
👤
Senior🎓
Top SchoolRoland Blais is an experienced IT professional with nine years in help desk and field service roles and a long career in technical support stretching back to the late 1990s. Currently supervising the Nevada Supreme Court Help Desk, he blends calm, creative problem-solving with strong client rapport to deliver rapid, practical solutions. His background includes senior field service leadership at DXC and hands-on technical roles at Unisys and Amazon, underpinned by telecommunications and electronics certifications from USAF technical schools. Outside work he co-founded and ran a local running shop and now organizes a community running group, reflecting his commitment to teamwork and wellness. He’s also a decade-long St. Baldrick’s participant, demonstrating sustained community engagement and fundraising leadership. Roland’s combination of steady operational leadership, field-tested troubleshooting, and community-building makes him a dependable manager who thinks beyond conventional fixes.
8 years of coding experience
20 years of employment as a software developer
none Computer Science, none Computer Science at Mount San Antonio CollegeHigh School Diploma General, High School Diploma General at Covina High SchoolTechnical Certification Telecommunications Technology/Technician, Technical Certification Telecommunications Technology/Technician at USAF Technical School, Shepard AFB TXTechnical Certification Telecommunications Technology/Technician Certification, Technical Certification Telecommunications Technology/Technician Certification at Siemens Network Cabling Solutions Technical Certification Trainingnone General Business/Entrepeneurship, none General Business/Entrepeneurship at Citrus CollegeTechnical Certification Electrical Electronic and Communications Engineering Technology/Technician, Technical Certification Electrical Electronic and Communications Engineering Technology/Technician at USAF Technical School, Keesler MSnone Biological and Biomedical Sciences, none Biological and Biomedical Sciences at University of Nevada-Reno
Spanish
Github Skills (2)
magicmirror3
python1
Programming languages (1)
Github contributions (5)
rolandblais/Tilt-Bluetooth-monitor
Jun 2017 - Oct 2018
Contributions:21 commits, 17 pushes, 1 branch in 1 year 4 months
rolandblais/junk
Jun 2017 - Jul 2017
Contributions:17 pushes, 1 branch in 22 days
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