Roland Tanglao
Support Engineer at Self-employed
Vancouver, British Columbia, Canada
Summary
👤
Senior🎓
Top SchoolRoland Tanglao is a seasoned support engineer and maker with 17+ years blending deep software engineering experience (C/C++, Java, Perl, PHP) with hands-on customer-facing support for projects like Thunderbird, Firefox, and Element’s hosted Matrix service. He excels at turning user feedback into product improvements, coordinating cross-functional delivery of analytics and documentation, and has built reusable tooling (Ruby GitHub Actions, R visualizations) that has collected tens of thousands of Firefox support questions. A longtime digital creator, he transforms large photo archives into data-driven apparel art and runs a small commerce practice tied to his visualizations, demonstrating uncommon chops in both technical automation and creative productization. Roland’s background in developer relations at Nortel and blogging entrepreneurship (VanEats, RolandTanglao.com) gives him a rare mix of systems-level engineering, community engagement, and content-driven growth.
17 years of coding experience
20 years of employment as a software developer
BaSc, BaSc at University of Waterloo
German
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (109)
datasette10
datasets10
rust-lang10
matrix10
compiler10
csv10
rust10
json10
sqlite10
mozilla10
sql9
python9
asgi9
garbage-collection9
rust-language9
Programming languages (16)
Github contributions (5)
rtanglao/rt-d6
Feb 2009 - Mar 2009
Contributions:8 commits in 27 days
rtanglao/rt-flickr-sqlite-csv
Mar 2021 - Dec 2022
Contributions:186 commits, 171 pushes, 3 branches in 1 year 9 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.