Summary
Ronald Chang is a Senior Site Reliability Engineer with a decade of experience building and hardening cloud infrastructure for enterprises and startups, currently leading reliability efforts at Pulse Analytics in Washington, D.C. His background spans InfoSec and cloud engineering at Accenture, sales engineering at Informatica, and SRE/DevOps consulting for companies including Amazon/Woot, Salesforce, Fundrise and Paymerang, giving him a rare blend of security-first thinking and pragmatic operational delivery. He holds an MS in Information Security Policy and Management from Carnegie Mellon and pairs policy-aware security expertise with hands-on automation, observability, and incident response. Known for moving between consulting and in-house roles, he excels at translating customer-facing requirements into resilient production systems and often operates at the intersection of security, reliability, and business enablement.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Arts, Policy Studies, International Relations, International Business, Bachelor of Arts, Policy Studies, International Relations, International Business at Syracuse University
Tsinghua University
Master of Science (M.S.), Information Security Policy and Management, Master of Science (M.S.), Information Security Policy and Management at Carnegie Mellon University
City University of Hong Kong