Rory Rezzelle
United States
Summary
👤
Senior🎓
Top SchoolRory Rezzelle is a Senior Support Engineer with 11 years of hands-on experience across desktop, server, and application support, now focused on physical and information security. He has deep expertise in troubleshooting high-volume support environments, building C# auditing tools that improved first-call resolution, and documenting issues for engineering teams. Rory has specialized MOVEit and WS_FTP knowledge from roles as an SME and senior technical support engineer, and he leverages Salesforce for case management and triage. Comfortable translating complex technical problems into clear guidance for non-technical users, he’s equally at home debugging network hardware as scripting automations. Based in the United States, he combines field-level deskside experience with product-focused support, and is completing formal computer science studies to broaden his engineering foundation. An often-overlooked strength is his consistent role bridging support and development, enabling faster fixes and more actionable product feedback.
11 years of coding experience
8 years of employment as a software developer
Computer Science, Computer Science at Augusta University
English, frence
Github Skills (101)
act10
rss10
twitter10
feed10
webscraping10
credit-card10
espn10
agent10
scraper10
monitoring9
ai9
automation9
pytorch9
stable-diffusion9
docker9
Programming languages (12)
Github contributions (5)
fireshaper/Omnibus
Sep 2018 - Jul 2022
Search for and download comics that are added to GetComics.info easily
Contributions:28 releases, 1 review, 46 commits in 3 years 10 months
download-comicscomics
fireshaper/parcelpony
Aug 2020 - Dec 2021
Track packages easily
Contributions:5 releases, 11 commits, 2 PRs in 1 year 4 months
php82php
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