Ross Drew

ServiceNow Developer at Global Partners LP

Tyngsborough, Massachusetts, United States
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Summary

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Senior
🎓
Top School
Ross Drew is a ServiceNow-focused platform architect and developer with 11 years of experience building and scaling ITSM solutions for enterprise cloud environments. He has led product strategy, roadmaps, upgrades and cross-functional teams at UKG/Kronos and delivered hands-on customizations, integrations (REST, LDAP, Salesforce, PagerDuty) and advanced scripting across the ServiceNow stack. Equally comfortable in technical and academic roles, he teaches operations and information systems while holding certifications (CSA, CAD) and a PhD focus in MIS, bringing strong process discipline rooted in ITIL and Six Sigma. A polyglot tinkerer by background—comfortable in Java, Python, Kotlin, Go, C/C++ and even Assembly—he blends deep systems knowledge with practical automation to drive adoption and measurable service improvements. Based in Tyngsborough, MA, he combines enterprise delivery experience with a longtime habit of building bespoke web and integration solutions for small and large organizations.
code10 years of coding experience
job24 years of employment as a software developer
bookCertificate Network & Security Engineering, Certificate Network & Security Engineering at Boston University
bookAssociate of Arts and Sciences (A.A.S.) Security Administration, Associate of Arts and Sciences (A.A.S.) Security Administration at Community College of the Air Force
bookBS Management, BS Management at University of Maryland Global Campus
bookUMass Lowell
bookChelmsford High School
bookDoctor of Philosophy - PhD Business Admin. Management Information Systems, Doctor of Philosophy - PhD Business Admin. Management Information Systems at Northcentral University
bookMS Quality Management, MS Quality Management at Anna Maria College
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8,191reputation
1.4mreached
230answers
22questions
Badges
swing
top-5%
garbage-collection
top-5%
java
top-1%
arraylist
top-5%
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Github Skills (70)

testng10
testing10
coverage10
nes-emulator10
emulation10
java10
spring-boot10
spring10
nes10
mutation-testing9
spring-security9
junit9
garbage-collection9
system-testing9
arraylist9

Programming languages (6)

TypeScriptJavaRustSCSSJavaScriptPython

Github contributions (5)

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rossdrew/Python-Games

Nov 2015 - Apr 2020

Contributions:18 pushes, 1 branch in 4 years 5 months
rossdrew/scripts

Aug 2017 - Sep 2020

Contributions:1 release, 14 pushes, 1 branch in 3 years 1 month
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Ross Drew - ServiceNow Developer at Global Partners LP