Ross Maclean
Global CX Leader at EY Studio+
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolRoss Maclean is a senior global customer experience and digital leader who has built and scaled technology-enabled, customer-centric businesses across EMEA and the UK for over two decades. As an EY Partner and Global CX Leader he runs the UKI Power & Utilities sector, helms EY’s relationship with Kraken Technologies, and co-founded EY Studio+ after leading the acquisition of his firm, The Collective. He previously served as Group CEO of The Collective—growing it to 210 specialists across creative, UX and product engineering—and as Chief Digital & Innovation Officer for EY across Africa, India and the Middle East where he drove digital penetration from 9% to 50% in two years. Ross combines board-level advisory experience with hands-on venture building, M&A and product development in SaaS, AI and digital safety, and has worked directly with ministers and large enterprises to translate strategy into delivery. Unusually for a leader at this level, he combines provenance in operator roles (BT, Accenture) with repeated start-up scale-ups and direct investment vehicles, giving him both operational rigor and entrepreneurial instinct. Based in London, he is a passionate advocate for technology as a force for good in education, communities and industry transformation.
8 years of coding experience
9 years of employment as a software developer
A levels, Politics, Economics, History, English, A levels, Politics, Economics, History, English at Loretto SchoolMA (Hons), Modern History, Politics & Economics, MA (Hons), Modern History, Politics & Economics at University of Glasgow
English, French
Github Skills (23)
packer-plugin9
proxmox8
sdk8
packer7
raspberry7
aws6
raspberry-pi5
mouse5
intellij4
x113
updating3
ubuntu3
jetbrains3
linux3
ide2
Programming languages (5)
Github contributions (5)
rossmaclean/cloudron-deploy-action
Jul 2022 - Aug 2022
Contributions:25 releases, 23 commits, 3 PRs in 24 days
rossmaclean/docker-build-push-action
Jul 2022 - Sep 2023
Contributions:19 releases, 3 PRs, 25 pushes in 1 year 1 month
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