Summary
Ross Smith is a Site Reliability Engineer with 11 years of experience building and operating resilient, secure cloud infrastructure across startups and larger organizations. He has driven SRE and infrastructure efforts at Pomerium, Zapier, Petal, and Duo Security, specializing in automation, multi-region deployments, and self-service IAM and onboarding workflows. Comfortable with both hands-on debugging and mentoring teams, he favors pragmatic technology choices that improve transparency, security, and efficiency. Based in Ann Arbor but remote-first and intentionally selective about employers, he values diversity and refuses work that conflicts with his principles. A former OS programmer and materials science master’s student, he brings a systems-thinking approach informed by deep operational and academic roots. As a practical problem solver, he pairs thorough automation with an emphasis on teachability so teams can own production systems reliably.
11 years of coding experience
10 years of employment as a software developer
Master's Degree Material Science and Engineering, Master's Degree Material Science and Engineering at University of Michigan