Summary
Ruchi Chaudhary is an operations professional with 11 years of experience blending front-line customer service, process optimization, and social media strategy. Currently an Operation Executive at Amazon, she drives operational efficiency and customer satisfaction while maintaining knowledge bases and mentoring junior staff. Previously she scaled engagement and team performance at The 10x Academy by running end-to-end social campaigns, implementing CRM workflows, and creating reward programs that boosted productivity. Comfortable translating data into action, she pairs creativity in content with disciplined operational execution. Based in Delhi with a B.Com, she brings a pragmatic, people-first approach that consistently turns customer insights into measurable improvements.
11 years of coding experience
3 years of employment as a software developer
b.com, b.com at Siddharth university