Ruchi Malik
Technical Account Manager, Public Sector at Okta
Greater Seattle Area United States
Summary
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Senior🎓
Top SchoolRuchi Malik is a customer-focused Technical Account Manager with 11 years in tech and six years specializing in identity and access management across public sector and enterprise customers. She combines hands-on engineering experience—from backend microservices in Go, PHP and Java to developer support—with a track record of onboarding and scaling complex deployments at Auth0 and Okta. Comfortable bridging product, security, and operations, she has driven automation that reduced manual work and improved weekend reporting while leading onboarding for dozens of clients. Her background spans biotech project management and web development training, giving her a unique mix of regulatory rigor, technical empathy, and teaching ability that helps translate complex requirements into operational solutions. Based in the Greater Seattle area, she brings both customer advocacy and technical depth to mission-driven public sector identity programs.
11 years of coding experience
6 years of employment as a software developer
Web Development Immersive, Web Development Immersive at General AssemblyJohns Hopkins UniversityData Analytics Nanodegree Data Analytics, Data Analytics Nanodegree Data Analytics at UdacityBachelors of Science Double Major - Cell Biology and Molecular and Public Health, Bachelors of Science Double Major - Cell Biology and Molecular and Public Health at University of Maryland
Spanish, HindiProgramming languages (1)
Github contributions (5)
ruchimk/IndianFood_Finder
Dec 2014 - Jan 2015
Contributions:39 commits, 13 pushes in 18 days
ruchimk/chromeExt_TagChecker
May 2018 - May 2018
Contributions:18 pushes, 1 branch in 6 days
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