Summary
Ruchi Pareek is a customer-obsessed Technical Account Manager at AWS with 9 years of experience helping enterprise customers design resilient, high-performance database architectures across Amazon RDS, Aurora PostgreSQL, Oracle, DMS, and DocumentDB. She progressed from Functional Analyst to Cloud Support Engineer—resolving over 1,100 database cases and leading production migrations and high-severity incident recoveries—before moving into proactive account management. Certified as an AWS Solutions Architect – Professional and Database Specialty and accredited as a PostgreSQL SME, she pairs deep operational expertise with clear communication to reduce operational risk and improve long-term customer outcomes. Known for mentoring peers and running cross-team war rooms, she brings both hands-on troubleshooting and strategic infrastructure review experience. Based in Delhi, she balances technical rigor with creative pursuits like photography, archery, and crocheting, a detail that highlights her dexterity and patience in both technical and crafty domains.
9 years of coding experience
1 year of employment as a software developer
Bachelor of Technology - BTech, Computer Science, Bachelor of Technology - BTech, Computer Science at Manav Rachna International Institute of Research & Studies