Summary
Russell Dickenson is a Senior Technical Writer with 17 years in documentation and over 20 years' prior experience as a systems administrator, currently shaping developer-facing content at GitLab. He combines deep operational knowledge of Windows Server, Active Directory, SharePoint, Cisco networking and IBM iSeries with expertise in CMSs, plain-text/DocBook workflows, git/SVN and issue trackers to produce customer-focused, maintainable docs. Skilled in presentations and adhering to style guides, he bridges engineering and users by translating complex operational detail into clear, actionable guidance. Based in Greater Brisbane, he brings a pragmatic, continuity-minded perspective informed by disaster recovery and business continuity practice, making documentation a tool for real-world reliability.
17 years of coding experience
13 years of employment as a software developer
Bachelor's degree, Business, Computing Major, Bachelor's degree, Business, Computing Major at QUT (Queensland University of Technology)