Russell Dunn is an Application Support Developer with over a decade of hands-on experience delivering and maintaining Microsoft-stack solutions across cloud and on-prem environments. He specialises in SQL Server version control, CI/CD, automated deployments and monitoring, and has repeatedly driven platform reliability for multi-tenant SaaS and enterprise systems. Russell has acted as a senior escalation point and mentor, bridging engineering, DevOps and customer teams to resolve incidents within strict SLAs and to roll out tooling like Help Centres, Intune, LastPass Enterprise and automated support workflows. He pairs practical scripting and minor development (PowerShell, C#, .NET) with strong process and documentation skills, often owning runbooks, change control and customer communications up to executive level. Based in the Greater Cambridge area, he brings a pragmatic focus on automation and observability that reduces toil and speeds recovery in production environments.
Contributions:2 PRs, 9 pushes, 3 branches in 1 year
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