Rutger Van Dijk is a pragmatic Scrum Master and Agile Coach with 10+ years helping public and financial organisations (Port of Rotterdam, Rabobank, ABN AMRO, Efteling) deliver user-centered products and improve team performance. He blends hands-on Product Owner experience, Lean UX research and DevOps-friendly delivery practices to drive simple, testable solutions across multi-team environments. Rutger excels at creating psychologically safe, compliant processes for complex contexts—especially in regulated banking setups and large legacy migrations—while keeping teams engaged in hybrid work. Known for experimenting with practices like pair programming, story mapping and continuous integration, he pairs creative facilitation with measurable improvements in focus and collaboration. Based in Rotterdam, he’s motivated by direct user interaction, designing for change and turning messy constraints into elegant, high-quality outcomes.
9 years of coding experience
16 years of employment as a software developer
Human Centered Design, Human Centered Design at KU Leuven
Bachelor Bedrijfskundige Informatica, Bachelor Bedrijfskundige Informatica at Rotterdam University of Applied Sciences
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Rutger Van Dijk - Scrum Master at Gemeente Rotterdam