Summary
Ruth Miller is a Senior Product Manager with 13 years of experience designing and delivering mobility and civic technology across public, private, and nonprofit sectors. She has led end-to-end product lifecycles at organizations from Apple and Lyft to state transportation agencies, consistently improving operational reliability and user outcomes (e.g., reducing downtime and PagerDuty alerts, and improving onboarding speed). Ruth specializes in translating complex policy and geospatial constraints into usable products—founding Caltrans’ Transit Data Helpdesk and driving GTFS best practices—and she’s known for building cross-functional rituals that reduce burnout while maintaining delivery. Currently at Jawnt, she’s focused on expanding equitable commuter benefits through partnerships and product design, while also designing agency websites at Blinktag. Ruth blends urban planning training from UC Berkeley and MIT with hands-on product leadership to reduce barriers to action for riders, operators, and cities. A thoughtful connector between technical teams and policy stakeholders, she often surfaces pragmatic standards and processes that outlast individual projects.
13 years of coding experience
13 years of employment as a software developer
Master’s Degree, City/Urban, Community and Regional Planning, Master’s Degree, City/Urban, Community and Regional Planning at University of California, Berkeley
B.S., Urban Planning, B.S., Urban Planning at Massachusetts Institute of Technology