Ryan Burn
Regional Process Manager at Sainsbury's
Basingstoke and Deane, England, United Kingdom
Summary
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Rockstar🎓
Top SchoolRyan Burn is a results-driven retail leader with 11 years’ experience optimising operations, driving sales and developing high-performing teams across Sainsbury’s and American Golf. As Regional Process Manager he blends strategic planning with hands-on process design to improve labour efficiency, profitability and customer experience. He pairs practical retail leadership with a technical bent—contributing to notable open-source projects such as Envoy and OpenTelemetry, where he worked on tracing, compatibility backports and CI improvements. That uncommon mix of frontline operations expertise and backend engineering contributions gives him a systems-minded approach to scaling processes and tooling. Known for fostering a culture of operational excellence, he focuses on measurable outcomes and resilient workflows. Based in Basingstoke, he brings both people-first management and technical problem-solving to complex retail challenges.
11 years of coding experience
8 years of employment as a software developer
Brockenhurst college
Stackoverflow
2,186reputation
85kreached
14answers
40questions
Github Skills (25)
c-language10
tracer10
distributed-tracing10
opentracing10
cicd10
opentelemetry10
nginx10
cprogramming-language10
trace10
grpc10
api-design9
testing9
dockers9
apidoc9
cmake9
Programming languages (18)
Github contributions (5)
opentracing-contrib/nginx-opentracing
Sep 2018 - Sep 2020
NGINX plugin for OpenTracing
Role in this project:
Back-end & DevOps Engineer
Back-end & DevOps EngineerContributions:6 releases, 14 commits, 103 PRs in 1 year 11 months
Contributions summary:Ryan primarily contributed to the maintenance and improvement of the Nginx OpenTracing module. Their work included updating dependencies to support OpenTracing 1.5 and later versions, as well as adding support for older compilers. They also addressed issues related to tracing subrequests and fixed segfaults occurring during process exit. Furthermore, the user updated the Nginx versions supported by the module's CI/CD pipeline.
nginxopentracingnginx-modulezipkinlightstep
open-telemetry/opentelemetry-cpp
Dec 2019 - May 2020
The OpenTelemetry C++ Client
Role in this project:Back-end Developer
Back-end DeveloperContributions:22 commits, 48 PRs, 25 pushes in 4 months
Contributions summary:Ryan implemented a backport of `std::string_view` to support pre-C++17 compilers, demonstrating a focus on code compatibility. They also developed minimal CI (Continuous Integration) for the project, which included setting up build environments with CMake, Bazel, and Docker. Furthermore, the user contributed to adding and testing functionality related to minimal Tracer and Span APIs, demonstrating knowledge of OpenTelemetry's core concepts.
cppopentelemetrydistributed-tracingmetricstelemetry
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