Ryan Conrad
Head Of Strategic Technology Alliances (Salesforce)
Greater Idaho Falls United States
Summary
👤
Senior🎓
Top SchoolRyan Conrad is a senior business development executive with 11 years in cloud contact center and CX solutions, currently leading Amazon Connect initiatives at TELUS Digital. He blends boardroom-level strategy with hands-on technical fluency—able to brief executives on ROI while troubleshooting feature-level details with IT teams. His background spans AWS, CCaaS vendors, and solution architecture roles, giving him deep expertise in selling and scaling contact center cloud solutions across enterprise accounts. Passionate about practical applications of emerging tech, he actively explores how AI, ML and analytics improve real-world customer experiences and operational efficiency. Uncommonly for a sales leader, he pairs an MBA in Technology Management with early roots in communications, which informs his strength in translating technical complexity into compelling customer narratives.
11 years of coding experience
12 years of employment as a software developer
Master of Business Administration - MBA Technology Management, Master of Business Administration - MBA Technology Management at Western Governors UniversityBachelor's degree Public Relations, Bachelor's degree Public Relations at Washington State University
Github Skills (16)
bluetooth9
webassembly8
emscripten8
cloud98
llvm6
compiler5
ros3
rover2
ajax1
trinitycore1
ace-editor1
macos1
javascript1
web-developer1
ace1
Programming languages (3)
Github contributions (5)
rnconrad/Shipwright
Apr 2022 - May 2022
Contributions:19 pushes, 10 branches in 1 month
rnconrad/EnLiST-Rover
Jan 2015 - Apr 2015
Contributions:2 pushes in 2 months
pythongoalteachingcuriositycuriosity-rover
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