Ryan Crutchfield
Senior Technical Support Engineer at Grafana Labs
Denver, Colorado, United States
Summary
🤩
Rockstar🎓
Top SchoolRyan Crutchfield is a Senior Technical Support Engineer at Grafana Labs who helps enterprise customers design, evaluate, and adopt secure, scalable observability solutions across Grafana Cloud, Loki, Mimir, and Tempo. He combines deep infrastructure and SaaS enablement experience with specialist knowledge in identity and access management—SAML, OAuth/OIDC, SCIM, and RBAC—to troubleshoot complex integrations and production issues. Previously at VMware he helped stand up customer enablement programs and drove knowledge-sharing and KPIs to improve adoption and operational outcomes. Ryan is known for translating technical complexity into clear, outcome-driven guidance for both technical and non-technical stakeholders and for closing the loop between customers, sales, and engineering. Based in Denver, he brings a disciplined background from Air National Guard IT work into enterprise cloud operations, which informs his pragmatic, reliability-focused approach.
2 years of coding experience
4 years of employment as a software developer
Bachelor of Business Administration Management Information Systems General, Bachelor of Business Administration Management Information Systems General at Kansas State University
Github Skills (15)
monitoring10
elasticsearch10
data-visualization10
observability10
dashboard10
visualization10
grafana10
prometheus10
influxdb10
go10
business-intelligence10
visualize10
analytics10
mysql10
composable10
Programming languages (1)
Github contributions (1)
grafana/grafana
Sep 2023 - Aug 2024
The open and composable observability and data visualization platform. Visualize metrics, logs, and traces from multiple sources like Prometheus, Loki, Elasticsearch, InfluxDB, Postgres and many more.
Contributions:3 reviews, 5 PRs, 1 push in 10 months
visualizeobservabilitybusiness-intelligencegrafanaprometheus
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