Ryan Hill
Senior Customer Engineer at Microsoft
Douglasville, Georgia, United States
Summary
🤩
Rockstar🎓
Top SchoolRyan Hill is a Senior Customer Engineer with over a decade of hands-on experience building .NET applications and optimizing the SQL databases that power them. Based in Douglasville, GA, he blends customer-first cloud engineering at Microsoft with a history of delivering production systems across automotive, FinTech, legal, and real-estate domains. He’s driven by a constant “Is there a better way?” mindset, which has led him to reduce manual triage by 30%, deflect thousands of support cases, and save millions in potential costs through automation and process improvements. Comfortable across the stack, Ryan has implemented CI/CD pipelines, Selenium-driven test automation, Azure DevOps test plans, and ETL solutions that dramatically cut processing times. He pairs deep technical troubleshooting (PerfView, Windbg, async refactors) with cross-functional collaboration—coaching teams, improving documentation, and piloting new support channels. Outside work he’s a devoted husband and father who channels that practical responsibility into reliable, measurable improvements for customers and teams.
7 years of coding experience
20 years of employment as a software developer
Bachelors of Science, Computer Engineering Technology, Bachelors of Science, Computer Engineering Technology at Southern Polytechnic State University
Stackoverflow
1,877reputation
92kreached
143answers
0questions
azure
top-5%
Github Skills (82)
command-line-interface10
microsoft-azure10
azure-cli10
pdf-generation10
architecture10
azure10
documentation10
microsoft10
editor9
dotnet9
sdk9
cli9
windows9
collaborative-editing9
libreoffice9
Programming languages (9)
Github contributions (5)
RyanHill-MSFT/AppServiceDotNet
Mar 2022 - Mar 2023
Contributions:4 PRs, 18 pushes, 5 branches in 11 months
RyanHill-MSFT/staticwebapp-vanilla
Jun 2020 - Mar 2023
Contributions:35 pushes, 2 branches in 2 years 9 months
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