Summary
Ryan Kramer is a results-driven technology and operations leader with 10 years of experience blending customer success, front-end development, and business operations as Co-Owner, CTO and COO of Kramer Professional Services. He builds reliable systems and processes—sourcing and implementing tech stacks, automating onboarding and workflows, and managing contractors—to keep projects on time and on budget while maintaining strong client relationships. Prior roles in Salesforce development and customer success taught him to translate client needs into scalable CRM/data models, Lightning components, and measurable KPIs that reduced churn and increased retention. Based in Saratoga Springs, Utah, he pairs hands-on web design and copywriting skills with a knack for vetting emerging SaaS and hardware to drive ROI and operational efficiency.
10 years of coding experience
7 years of employment as a software developer
Bachelors of Science Game Art and Design, Bachelors of Science Game Art and Design at The Art Institutes
Front End Web Development Computer Software Engineering, Front End Web Development Computer Software Engineering at freeCodeCamp
Front End Web Development Computer Software Engineering, Front End Web Development Computer Software Engineering at Devmountain