Summary
Ryan Mack is a Senior Software Engineer II with seven years of experience building resilient, cross-platform systems in C++, Python, and Java, currently advancing Enterprise Agents at Cisco ThousandEyes while pursuing an MS in Computer Science at Georgia Tech. He has led end-to-end delivery of complex features across cloud SaaS, desktop, and embedded domains, driving projects through stakeholder alignment, scoped execution, and on-call reliability for customer-facing services. A pragmatic mentor and culture carrier, he regularly teaches new engineers and uses data-driven metrics and visualizations to quantify impact. His background includes modernizing legacy products, creating a company-first instrument cloud PoC, and shipping high-availability backup/recovery and sequencing-software improvements that scaled customer capacity while reducing support load. Notably comfortable in safety-critical and process-driven environments, he bridges rigorous engineering discipline with a knack for simplifying complex systems into delightful user experiences.
7 years of coding experience
8 years of employment as a software developer
Master of Science - MS, Computer Science, Master of Science - MS, Computer Science at Georgia Institute of Technology
High School Diploma, High School Diploma at Francis T. Maloney High School
BSE, Computer Science and Engineering, BSE, Computer Science and Engineering at University of Connecticut
Study Abroad, International/Global Studies, Study Abroad, International/Global Studies at Universidad de Salamanca
English, Spanish