Summary
Ryan Mullett is a Senior Software Engineer with six years of progressive experience at Red Hat, specializing in automation for support workflows, Linux system administration, and DevOps infrastructure. He designs and curates automation artifacts and troubleshooting rules that accelerate support resolution and embed Knowledge-Centered Services (KCS) practices into operational teams. Ryan’s background spans hands-on technical support, system administration, and building containerized in-house tools that streamlined engineers’ daily workflows. He pairs a practical troubleshooting mindset—rooted in command-line diagnostics and Anaconda/shell expertise—with a knack for turning support pain points into reliable automation. Based in Claremont, California, he brings an uncommon communication-focused academic background in Public Relations and Applied Communication to bridge engineering work with clear stakeholder engagement.
7 years of coding experience
9 years of employment as a software developer
Bachelor's degree, Public Relations, Advertising, and Applied Communication, Bachelor's degree, Public Relations, Advertising, and Applied Communication at Quinnipiac University