Summary
Ryan O'malley is an Account Manager and former systems engineer with 11 years of experience blending technical depth and client-facing roles across IT services and sales. He holds a B.S. in Computer Science and has progressed at Open Systems from Customer Success Engineer to Account Manager, demonstrating strong customer advocacy and technical account leadership. Skilled in macOS, C++, PHP, and enterprise support technologies, he pairs hands-on troubleshooting with strategic sales engineering experience from roles at RCN and AZBS. In parallel he founded and runs Ball Out Volleyball and coaches club and beach volleyball, showing entrepreneurial drive and a talent for community building and operations. Based in Chicago, he excels at translating complex technical requirements into practical solutions while maintaining high-touch customer relationships. An early Apple retail and IT support background gives him a user-centered perspective that informs both product recommendations and service delivery.
11 years of coding experience
11 years of employment as a software developer
Marketing/Marketing Management, General, Marketing/Marketing Management, General at College of DuPage
Bachelor of Science (B.S.), Computer Science, Bachelor of Science (B.S.), Computer Science at Quincy University
HS Diploma, HS Diploma at Oak Park And River Forest HS