Summary
Ryan Pierson is a Senior Technical Writer based in Austin with 13 years of experience turning complex SaaS and fintech products into clear developer-facing documentation. He builds API and SDK docs, developer portals, and docs-as-code workflows that speed onboarding, reduce support load, and scale across teams. At Khoros he cut project cycle time by 80% through agile practices and at Apex built an AI-powered agent to enforce style guide compliance before editorial review. He’s documented hundreds of API endpoints for global financial customers while also creating corporate style guides and security docs (GDPR, PCI-DSS) that bridge engineering, product, and compliance. Quick to learn new domains, Ryan combines hands-on tooling and automation with people leadership to make documentation a strategic product.
13 years of coding experience
1 year of employment as a software developer
Memorial High School