Summary
Ryan Rouleau is a Staff Software Engineer with a decade of experience building high-scale, full-stack systems and leading small teams to deliver complex, production-grade products. Currently on Twilio’s Agentic AI team, he architects integrations that connect AI agents to real-time communications and conversation intelligence across voice, messaging, and major LLM providers. His background spans product-focused work at Segment and SendGrid—handling trillions of events and messages—and earlier contributions to voice AI at SoundHound and NASA mission ground software, reflecting deep systems and frontend expertise. Known for driving frontend modernizations (GraphQL BFFs, TypeScript/React) and resilient distributed architectures, he thrives in high-trust, collaborative environments. Based in New York, he pairs practical engineering rigor with a curiosity for agentic AI workflows that bridge data-rich personalization and real-time conversational systems.
10 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS Computer Science, Bachelor of Science - BS Computer Science at University of Colorado Boulder