Ryan Stradling
Sr. Service Desk Administrator
Greater Phoenix Area United States
Summary
👤
Senior🎓
Top SchoolRyan Stradling is a seasoned IT leader with 13 years of experience specializing in service delivery, system administration, and enterprise application lifecycle management. He has led migrations, managed SLAs, and served as the escalation point for complex Windows and Mac environments while driving process automation and ITIL-aligned improvements. Proficient with Okta, Jamf, Intune, Entra ID, and Jira, he combines hands-on troubleshooting and Active Directory administration with strategic oversight of compliance and vulnerability remediation. Ryan has a track record of mentoring teams and building documentation and SOPs that reduce ticket churn and accelerate onboarding. Before IT leadership, he ran operations for a field services business, giving him practical experience in logistics and vendor coordination that informs his pragmatic approach to technical project delivery.
13 years of coding experience
19 years of employment as a software developer
Bachelor of Science (BS) Computer Information Systems, Bachelor of Science (BS) Computer Information Systems at Arizona State UniversityGilbert High School
Github Skills (7)
controlling10
provisioning9
java8
jvm7
devops6
sandbox2
vsphere1
Programming languages (1)
Github contributions (2)
pallet/pallet
Jul 2012 - Jan 2013
Automates controlling and provisioning cloud server instances. DevOps for the JVM.
Contributions:11 commits in 5 months
instancesprovisioningcloud-provisioningdevopsautomates
walmartlabs/pallet
Jul 2012 - Jul 2012
Automates controlling and provisioning cloud server instances. DevOps for the JVM.
Contributions:3 commits in 1 day
instancesprovisioningcloud-provisioningdevopsautomates
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