Summary
Ryan Vu is a Support Engineer II based in the San Francisco Bay Area with eight years of experience bridging multimedia design and customer-facing technical support. A California State University, East Bay graduate in Multimedia, he pairs an eye for immersive interaction design—games, exhibitions, and experiences—with hands-on HTML/CSS and Adobe Creative Suite skills. At imgix he translates visual and technical requirements into clear, actionable solutions for customers, drawing on prior roles in web support, exhibition design, and escape-room game management. Comfortable with both creative production and technical troubleshooting, he brings a user-first mindset to solving complex product questions and improving workflows. A subtle strength is his background designing interactive environments, which gives him uncommon empathy for usability and visual communication in support contexts.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Arts - BA, Multimedia, Bachelor of Arts - BA, Multimedia at California State University - East Bay