Ryan Williams
Lead Content Designer at Salesforce
New Orleans, Louisiana, United States
Summary
👤
Senior🎓
Top SchoolRyan Williams is a Lead Content Designer with over a decade of experience turning complex software into clear, user-focused experiences, currently shaping UI text and documentation for Salesforce Marketing Cloud. He blends product-facing content strategy with hands-on technical documentation—API guides, server-side JavaScript, AMPscript, and Trailhead modules—while leading and mentoring writing teams to ship timely release notes and help content. His background spans enterprise software, startup and arts organizations, and a prolific freelance writing career that includes several For Dummies titles, showing a rare mix of editorial rigor and product empathy. Based in New Orleans, he also brings a creative edge from a parallel career as a recording bassist and an MS in Music Technology, which informs his collaborative, user-centered approach to complex workflows.
10 years of coding experience
2 years of employment as a software developer
M.S., Music Technology, M.S., Music Technology at Indiana University IndianapolisB.A., Communications, B.A., Communications at DePauw University
Stackoverflow
119reputation
7kreached
3answers
1question
Github Skills (18)
marketing-cloud10
sdk10
marketing9
swift9
ios8
storekit7
ruby-on-rails6
scheme6
google-chrome-extension6
google-chrome6
sicp6
progressive-web-apps6
ruby6
java6
android5
Programming languages (1)
Github contributions (5)
salesforce-marketingcloud/JB4A-SDK-iOS
Oct 2015 - Jan 2018
DEPRECATED. Please see Marketing Cloud SDK iOS
Contributions:159 commits in 2 years 4 months
ios-sdkcloud-sdksdkswiftios
salesforce-marketingcloud/MarketingCloudSDK-iOS
Jan 2018 - Jan 2018
Contributions:18 commits in 11 days
marketing-automationsdk-frameworkstorekitandroidsdk
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