Summary
Ryo Kutsuzawa is a software engineer with nine years of experience who blends hands-on development, technical leadership, and customer-facing support to deliver reliable products. He has progressed from engineering roles at NTT Resonant and NTT Communications to technical support at Microsoft—where he resolved over 1,000 customer inquiries—and now contributes to Ubie, applying both product mindset and operational empathy. Comfortable with agile practices and authentication protocols, Ryo often bridges engineering and user needs, turning complex requirements into pragmatic solutions. His background in engineering from Keio University and repeated cross-functional exposure give him a rare fluency in negotiating technical trade-offs while keeping customer value front and center.
9 years of coding experience
7 years of employment as a software developer
Master of Engineering - MEng, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES, Master of Engineering - MEng, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES at Keio University