Summary
Sagar Shah is a Senior Support Manager based in Gujarat, India, with over 15 years of progressive experience in application support, consulting, and product specialization within supply chain and warehouse management domains. He has grown through technical and customer-facing roles at Tech Mahindra, RedPrairie, and JDA Software, where he now leads support operations and escalations. His background as a product specialist in Warehouse Management Systems gives him strong domain expertise that he pairs with hands-on troubleshooting and stakeholder management. Known for translating complex technical issues into actionable fixes and process improvements, he bridges product, support, and client needs to reduce downtime and improve adoption. Sagar also holds an MS in Software Engineering from BITS Pilani, reflecting a blend of formal software training and deep industry experience.
4 years of coding experience
5 years of employment as a software developer
BITS Pilani, Birla Institute of Technology and Science
G.L.S