Summary
Sai K is an application manager and software engineer with 8 years of experience building and stabilizing high-volume retail and cloud systems, currently overseeing NGPOS production at Kroger to keep transaction-critical environments resilient. With an MS in Computer Science and ongoing Certified Gen AI Professional training, he blends practical software development skills with emerging generative AI and NLP techniques to advance user-centric solutions. He has production-tested at scale—managing incident response across payments, pricing, loyalty, and pinpad workflows while keeping P1 incidence under 0.05%—and previously shipped services at AWS and research-driven projects at the University of Alabama in Huntsville. An early Android developer and open-source contributor (IBM Call for Code regional winner and volunteer with GDG and FOSSASIA), he pairs frontline engineering with community mentorship and teaching experience. Sai is data-driven in root-cause analysis, routinely mining thousands of weekly transactions to uncover systemic failures and reduce repeat incidents. He brings a pragmatic mix of operations discipline, cross-team coordination, and a growing focus on applying generative AI to make software more intelligent and recoverable.
8 years of coding experience
8 years of employment as a software developer
Certified Gen AI Professional Program, Artificial Intelligence, Certified Gen AI Professional Program, Artificial Intelligence at Western State University, California
Android Basics Nanodegree, Android Development, Android Basics Nanodegree, Android Development at Udacity
Master of Science - MS, Computer Science, Master of Science - MS, Computer Science at University of Dayton
Bachelor of Technology (B.Tech.), Computer Science Engineering, Bachelor of Technology (B.Tech.), Computer Science Engineering at GITAM Deemed University
Telugu, English, German