Saiful Islam
Technical Support Specialist at SoftifyBD
Dhaka, Dhaka Division, Bangladesh
Summary
👤
Senior🎓
Top SchoolSaiful Islam Hriday is a Technical Support Specialist with nine years of hands-on experience in network and technical support, currently helping maintain and optimize infrastructure at SoftifyBD. Trained in computer engineering (Diploma) and holding a BE in Computer Science, he blends practical support skills with full-stack development experience in .NET Core, PHP, and mobile apps. He is a quick learner who pursues AI, machine learning, and data science with Python as personal growth areas, which informs a more data-aware approach to troubleshooting and automation. Prior roles include junior support engineering at Antaranga Dot Com Limited, where he developed strong incident response and customer-facing diagnostic skills. Based in Dhaka, he combines broad technical curiosity with a steady focus on becoming a top IT professional through continuous learning. Colleagues can expect a pragmatic problem-solver who balances support reliability with an appetite for software development and emerging tech.
9 years of coding experience
2 years of employment as a software developer
Bachelor of Engineering, computer science and engineering, Bachelor of Engineering, computer science and engineering at Northern University BangladeshDiploma in Engineering, Computer Engineering, Diploma in Engineering, Computer Engineering at Dhaka Polytechnic Institute
English, Bangla
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (1)
visual-studio6
Github contributions (5)
msaifulcsse/Bus-Ticket-Reservation-System
May 2017 - Sep 2018
Contributions:2 commits, 1 push, 1 branch in 1 year 4 months
msaifulcsse/master-the-tik4net
May 2023 - Jun 2024
Contributions:1 release, 6 pushes, 1 tag in 1 year 2 months
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