Sajan Mathew
Senior Manager, Customer Experience Strategy And Management
Old Toronto, Ontario, Canada
Summary
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Senior🎓
Top SchoolSajan Mathew is a customer experience leader and product-minded strategist with 9 years of cross-disciplinary experience designing service-led growth for fintech and enterprise software. Currently Senior Manager at Autodesk after progressive CX leadership roles at Questrade and goeasy, he blends service design, product roadmaps, and agile delivery to launch future-ready customer experiences. An MBA from Rotman and an engineering background give him a rare mix of business strategy and technical fluency, enabling him to translate foresight research into usable digital products. He’s also an entrepreneur who founded a 3D virtual showcase startup and early foodtech products, showing a bias for building tangible MVPs and testing market fit. Known for facilitation and journey-mapping skills, he routinely turns qualitative insights into measurable product improvements. Outside corporate roles he’s led community design initiatives (OpenIDEO) and written for industry outlets, reflecting a commitment to shared learning and applied design thinking.
9 years of coding experience
11 years of employment as a software developer
Master of Business Administration (M.B.A.) Marketing Strategy Business Design, Master of Business Administration (M.B.A.) Marketing Strategy Business Design at University of Toronto - Rotman School of ManagementB.E. Automobile Engineering, B.E. Automobile Engineering at Hindustan Institute of Technology & Science
English, Hindi, Malayalam, Tamil
Github Skills (1)
azerothcore9
Programming languages (2)
Github contributions (5)
sajmaxx/CodeShip
Jan 2019 - Jan 2023
Tutorials and Future Projects
Contributions:167 commits, 159 pushes, 4 branches in 4 years
optimizationsazerothcore
sajmaxx/OrangeZone
Oct 2018 - Jan 2019
C# Demos Repos 2018
Contributions:4 PRs, 50 pushes, 19 branches in 3 months
dotnetcsharp
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