Salih Özdemir
Senior Support Engineer at Binalyze
Ankara, Ankara, Turkey
Summary
👤
Senior🎓
Top SchoolSalih Özdemir is a Senior Support Engineer with 11+ years of experience blending customer-facing support, team leadership, and information security consultancy across agile startup environments. He has built and mentored multi-national support teams, designed high-satisfaction support processes, and driven cross-functional improvements at companies like Picus Security and Binalyze. Technically fluent across Windows, Linux, Docker, AWS/Azure, DFIR, endpoint and network security, he also applies AI tooling—having implemented an AI-driven chatbot—to streamline workflows and accelerate issue resolution. His background in IS auditing and compliance (NIST, ISO, SOC 2) adds a pragmatic security lens to product and support decisions. Based in Ankara, he’s known for turning complex technical problems into repeatable processes and documentation that scale with fast-moving product teams.
11 years of coding experience
7 years of employment as a software developer
Bachelor of Engineering - BE, Computer Engineering, Bachelor of Engineering - BE, Computer Engineering at Ondokuz Mayıs ÜniversitesiScience, Science at Kastamonu Science High School
Turkish, İngilizce
Stackoverflow
230reputation
3kreached
3answers
2questions
Github Skills (33)
docker-compose9
docker8
golang8
docker-image8
discord7
pokemongo7
script7
discord-bot7
telegram7
orchestration7
hyperlink6
encryption6
ruby-on-rails6
go6
slack6
Programming languages (2)
Github contributions (5)
salihozd/salihozd.github.io
Jan 2019 - Jan 2021
Contributions:5 commits, 13 pushes, 1 branch in 1 year 11 months
pivotus/globalsms
May 2015 - Dec 2015
Contributions:24 pushes, 7 tags in 7 months
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