Salma Tharwat is a Technical Support Engineer with eight years of experience in software quality and customer-facing support, currently advancing platform reliability at VMware. She progressed from QA internships into hands-on quality control and business analysis roles before moving into technical support engineering, giving her a strong blend of testing rigor and customer troubleshooting. Salma is practiced at diagnosing complex issues across enterprise systems and translating technical problems into actionable solutions for engineering teams. Based in Egypt, she brings a pragmatic, detail-oriented approach shaped by diverse early-career rotations through Dell EMC, ITWorx, and other local tech firms.
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Salma Tharwat - Technical Support Engineer 2 at VMware