Summary
Sam Chen is an experienced IT manager based in Dallas with over a decade of hands-on infrastructure and network experience, currently maintaining five-nines uptime for a data center at Yumi Ice Cream. His background spans system administration and network engineering roles at HP, Lumenis, and startups, with deep familiarity in Microsoft and Cisco technologies. Trained as a chemical engineer at UC Berkeley, he brings analytical rigor and a systems-thinking approach to IT operations and customer service. Known as a fast learner, Sam pairs uptime-focused engineering with practical service delivery, often translating complex infrastructure needs into reliable, business-aligned solutions.
10 years of coding experience
12 years of employment as a software developer
BS, Chemical Engineering, BS, Chemical Engineering at University of California, Berkeley