Sam Smith
Senior Manager, Customer Success Architecture at GitHub
Hinesburg, Vermont, United States
Summary
👤
Senior🎓
Top SchoolSam Smith is a Senior Manager in Customer Success Architecture with 11+ years of experience driving DevOps, cloud, and AI-led transformations for enterprise developer organizations. At GitHub he leads a team responsible for $185M+ ARR, specializing in Copilot and AI adoption to accelerate innovation, increase retention, and elevate developer productivity on Azure and GitHub platforms. Previously he led large-scale DevOps and modernization initiatives at Microsoft and architected service-based applications and engineering culture shifts at Bain & Company. Known for building high-performing teams and pragmatic processes, he blends hands-on engineering roots in .NET with strategic customer-facing leadership. Based in Vermont, he pairs a technical MS in Engineering Management with a knack for turning painful workflows into automated, scalable practices that quietly reduce operational friction.
11 years of coding experience
22 years of employment as a software developer
Nelson CollegeBCom, Computer Science, Management Of Information Technology, BCom, Computer Science, Management Of Information Technology at University of CanterburyMaster of Science, Engineering Management, Master of Science, Engineering Management at Tufts University
Github Skills (200)
dependabot10
parser10
pnpm10
github10
command-line-interface10
microsoft-azure10
azure-cli10
asp-net10
visual-studio10
satisfactory10
azure-pipelines10
governance10
serve10
test-explorer10
dotnet10
Programming languages (18)
Github contributions (5)
samsmithnz/StreamlinedRepo
Nov 2021 - Nov 2021
An experiment to automate aspects of my development process in GitHub
Contributions:18 PRs, 129 pushes, 30 branches in 2 days
github-botaspectspull-requestautomationprobot
samsmithnz/SatisfactoryTree
May 2022 - Feb 2025
A POC to build dynamic graphs to show relationships between items in Satisfactory, a game about automation
Contributions:120 reviews, 136 PRs, 266 pushes in 2 years 9 months
dynamic-graphssatisfactorygraphsautomationpoc
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