Sam Snelling
Senior IT Support Analyst at TKC Holdings, Inc.
Missouri, United States
Summary
👤
Senior🎓
Top SchoolSam Snelling is a Senior IT Support Analyst with 11 years of hands-on experience in desktop and systems support, currently managing Windows AD credentials, imaging, and help desk operations at TKC Holdings. ACMT-certified with deep macOS and iOS knowledge from prior roles at Apple and Washington University, he combines technical troubleshooting with customer-facing service and team management. He has delivered Proofs of Concept and supported enterprise platforms like SAP BusinessObjects and HANA, showing comfort across both user-facing and back-end systems. Sam also brings a creative background as a long-running site manager and sports writer for SB Nation, where he led editorial teams and produced data-driven analysis and podcasts—an unusual blend of technical rigor and communication skills. Based in Missouri, he’s known for translating complex technical issues into clear solutions and for mentoring peers through process- and training-focused improvements.
11 years of coding experience
5 years of employment as a software developer
English, Theatre, English, Theatre at Rockhurst UniversityHS, Gen, HS, Gen at Webster Groves High SchoolAA, General Studies, AA, General Studies at Mineral Area College
English
Github Skills (104)
dotenv10
laravel10
admin10
environment-variables10
pusher10
forms10
laravel-echo10
rabbitmq9
phantomjs9
messaging9
cms9
env9
filamentphp9
laravel-dusk9
knockoutjs9
Programming languages (8)
Github contributions (5)
snellingio/self-hosted-status-page
Feb 2016 - Mar 2017
Contributions:34 commits, 32 pushes, 3 branches in 1 year 1 month
snellingio/blog
Feb 2017 - Jul 2021
Contributions:34 pushes in 4 years 5 months
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