Sam Xiao is a seasoned software engineer and engineering leader with 14 years of experience building scalable infrastructure, data reliability products, and developer tooling across startups and large tech companies. Based in San Francisco, he has driven measurable business impact as an Engineering Manager at Monte Carlo—leading initiatives like usage-based pricing that boosted ARR by 15% and dashboards that improved time-to-resolution for data incidents. His background spans payments and fintech at Pockyt and Cardless, high-scale systems and ML/forecasting platforms at Uber, and deep release/DevOps expertise from roles at Lookout, Samsung, and BlackBerry. Sam blends hands-on engineering with product-minded leadership, routinely shipping end-to-end solutions from architecture through production automation. An early career focus on compiler and JVM work at IBM hints at a strong systems fundamentals foundation that informs his pragmatic approach to reliability and observability.
14 years of coding experience
16 years of employment as a software developer
B.Computing, Computer Science, B.Computing, Computer Science at University of Guelph
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