Services Support Engineer, Programmatic Operations
California, Australia
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Summary
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Senior
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Top School
Samantha Degges is a pragmatic Services Support Engineer with 10 years of experience helping companies bridge engineering and customer success, currently focused on programmatic operations at Unity Technologies. She combines deep troubleshooting skills—JavaScript debugging, ad tag/VAST testing, API and proxy inspection—with a knack for translating technical issues into clear guidance for clients and cross-functional teams. Her background spans full-stack web development, QA, and SaaS onboarding, giving her an end-to-end view of product lifecycle and implementation pitfalls. Known for teaching others "how to fish," she authors internal documentation and trains new hires to reduce repeat incidents. Outside core support work she applies a designer’s eye from years creating a webcomic, which informs thoughtful UX-minded problem solving.
10 years of coding experience
1 year of employment as a software developer
California State University, Northridge
Graduate of Full Stack JavaScript Bootcamp, Graduate of Full Stack JavaScript Bootcamp at Coding House Institute
Contributions:31 pushes, 3 branches, 11 issues in 1 month
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Samantha Degges - Services Support Engineer, Programmatic Operations