Summary
Samantha Méndez is a product designer (UX/UI) based in Madrid with over a decade of experience building user-centered digital products across large telco and multi-brand e-commerce environments. She has led end-to-end design for high-impact flows—registration, checkout, subscriptions and post-sale—combining user research, high-fidelity prototyping in Figma, and continuous optimization driven by metrics. Her background includes scaling accessible, consistent UI systems and close collaboration with product, marketing, data and engineering to deliver measurable conversion and retention improvements. Samantha pairs agency-style freelance agility with enterprise rigor from roles at Telefónica and Grupo IskayPet, making her adept at both discovery workshops and production handoffs. Trained in advanced UX/UI, CX, UX writing and data processing, she brings a rare mix of design craft, content sensibility and analytical intuition. Outside core delivery she often drives microcopy and accessibility wins that quietly lift key KPIs.
12 years of coding experience
3 years of employment as a software developer
Certificación Avanzada en UX-UI Expert, Certificación Avanzada en UX-UI Expert at Instituto Tecnológico de Buenos Aires
Profesora de Educación Fisica Educación, Profesora de Educación Fisica Educación at ISEF Romero Brest
Customer Experience (CX), Customer Experience (CX) at Coderhouse