Sr. Program Manager Gift Card - Fraud And Misuse at Head-Logistics
Seattle, Washington, United States
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Summary
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Senior
🎓
Top School
Sameer Yadav is a seasoned program manager with over a decade of experience designing and running customer-centric operations across eCommerce marketplaces, logistics, and fraud prevention. Currently leading Gift Card Fraud & Misuse programs at Amazon from Seattle, he blends risk detection, policy enforcement, and payment-protection strategies to reduce losses and preserve brand trust while enabling business use cases like refunds and trade-ins. His background spans end-to-end contact center ownership, seller engagement, 3PL shipping programs, and marketplace risk—skills honed at Amazon, eBay, TataCliq and Wipro. Known for turning ambiguous operational problems into measurable KPIs and repeatable processes, he balances tactical investigations with strategic program launches. He also contributes product-facing program management to Microsoft Endpoint Manager compliance and policies on GitHub, reflecting a practical interest in systems that enforce security and compliance. Collectedly, Sameer’s cross-functional fluency and hands-on ops roots make him effective at scaling controls without impeding customer experience.
12 years of coding experience
Bachelor's Degree, Industrial Chemistry, Bachelor's Degree, Industrial Chemistry at University of Mumbai
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